Voting Has Never Been Easier

FAQs

• Who is eligible to receive the updated UI?

  All new users will get the update to start, and all previous users will gradually receive the update over the next several months.
  
  If you have any custom implementations used within your version of the software, your ability to receive the update may be affected. Please speak with eBallot support if you have questions about your eligibility.

• Can I switch back to the old interface after the update?

  Once the update has been implemented, you will not be able to switch back to your previous interface. 
  
  Please keep in mind that, eventually, all users will be gradually switched over to the new UI. We will also continue to provide updates and optimizations to the new UI to make it even more accessible for our users.

• Will voters be able to continue using eBallot on desktop and mobile devices?

  Yes, while the new update has focused on improved mobile device optimization, the same features will still be accessible on all browser-enabled devices.

• What is 508 Compliance?

  508 Compliance gives users with disabilities and members of the public access to electronic and information technology comparable to the access available to others.
  
  Our latest update provides more accessibility features for those with disabilities.
  

  To learn more about 508 Compliance, click here.